Privacy Notices
The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule gives members the right to receive a notice that describes how health information may be used and disclosed and how to get access to this information. Allina Health | Aetna is required to send a notice ("Notice of Privacy Practices") to members of our insured Health and Long Term Care plans and Mail Order Pharmacy customers.
Notice of privacy practices by plan type
Link to PDF Allina Health | Aetna (medical and pharmacy*) (PDF)
Link to PDF Allina Health | Aetna (medical and pharmacy*) (Spanish) (PDF)
Link to PDF Allina Health | Aetna Medicare (medical and pharmacy*) (PDF)
Link to PDF Allina Health | Aetna Medicare (medical and pharmacy*) (Spanish) (PDF)
Link to PDF Aetna Dental* (PDF)
Link to PDF Aetna Dental* (Spanish) (PDF)
*Allina Health | Aetna pharmacy and dental benefits are administered by Aetna. Aetna provides certain management services to Allina Health | Aetna.
Complaints
If you think your HIPAA Privacy Rights have been violated, you can contact us using the toll-free Member Services number on your ID card. Or, you can contact the HIPAA Member Rights Team directly at the address below:
HIPAA Member Rights Team
P.O. Box 14079
Lexington, KY 40512-4079
You can also write to the Secretary of the U.S. Department of Health and Human Services.
Read our web and mobile privacy statement
Effective solutions that fit a variety of needs
Our health coverage solutions bring together local expertise with the experience of a leading national insurance brand. We provide plans that deliver the services members value with the type of cost clarity that gives peace of mind.