Privacy Center
Privacy
We value the trust you place in us. So we make sure we protect your information.
Privacy practices explain how we may use and disclose personal health and financial information when administering a plan of benefits. The notice of privacy practices also explains the legal rights individuals have under the Health Insurance Portability and Accountability Act (HIPAA).
Web and mobile privacy statement
The web and mobile privacy statement explains how we collect, manage and protect the information we collect on websites that have a link to this privacy statement.
The text message alert terms & conditions explain how we may enroll you in text alerts, messages you may receive, and eligibility for our text alert service.
Social Media Community Guidelines (PDF)
Security highlights
Allina Health | Aetna takes information security seriously and we make sure your personal information is safe and protected. Here are some ways Allina Health | Aetna protects your information and steps you can take to help.
17 steps for securing health information
A list of steps we take to secure your health information.
Our effort to reduce the use of SSNs
We’re looking to protect the privacy of our members by moving away from the use of Social Security numbers whenever possible.
This explains how we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.
Here are steps you can take to prevent medical identity theft.
Effective solutions that fit a variety of needs
Our health coverage solutions bring together local expertise with the experience of a leading national insurance brand. We provide plans that deliver the services members value with the type of cost clarity that gives peace of mind.